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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
No deals for long time “Loyal” customers
I've been a Fido customer since 2005; from my very first cell phone when I was 18 up until now. This relatively new system of unique cusromer set profiles for promotions where the customer service agent has no control over is getting really ridiculou...
Absolutely ridiculous live chat support - Jerome
I had such a horrible customer support response as I was only inquiring about plans on what Fido can offer. I am now leaving fido for good. And I would also like to report the specialist, I am very unhappy with fido recently
Adding Payment Information Error
Hello! I've been trying to add my American Express card as a payment method to set up automatic payment, but I keep getting this error whenever I input the credit card number and will not let me proceed: I tried another one of my American Express cre...
Resolved! My Amex is not working
hilately i am finding difficulties to use my Amex credit card to register to pay my mobile billsthe Amex coustemer service has confirmed that there is no blocking or whateverI used it to pay my buying in stores I used in Appel on line paying worked ...
Preowned phone warranty
I purchased the samsung s20 ultra last November online. My loud speaker is super distorted and buzzing. I don't know how to file the warranty. Says I have 1 year. I called and they said I have to do it online since I bought it from there. I really no...
