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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Resolved! Massive billing error

So, I was billed 2400 dollars this month, being charged the full 2000 cost of phone that, admitedly, can be bought for 850 dollars elsewhere, instead of the 13 extra dollars a month for 24 months plan I signed up for on the website. I communicated wi...

DPP by I'm a Participant Level 3
  • 766 Views
  • 4 replies
  • 0 likes

Resolved! Change address

I'm moving next week. Can you send me a bill with the address to the new address?

Chloe0406 by I'm a Participant Level 1
  • 1283 Views
  • 5 replies
  • 0 likes

Resolved! What does Canada-wide calling mean

One of my lines got an exclusive offer. Its very tempting but Im a little confused about what the stipulations are. The plan states THIS PLAN INCLUDES:Canada-wide calling3UNLIMITED evenings and weekendsCircle CallingTM: unlimited Canada-wide calling ...

kbr2013 by I'm a Participant Level 1
  • 453 Views
  • 1 replies
  • 0 likes

No email confirmation about plan or device upgrade

It's been 48 hours since I got the verification call. But still i did not get any e-mail confirmation regarding the plan or or the device upgrade. If I'm not getting any information or acknowledge e-mail from fido in 24 I have no choice but have stay...

Thomas1987 by I'm a Participant Level 3
  • 489 Views
  • 3 replies
  • 0 likes