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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24050 Views
  • 0 replies
  • 8 likes

Resolved! Fido Service Issues

Anyone having issues where signal is strong but for some reason the other side stops hearing you even though you continue to speak; yet no interuption on hearing them?  Or where you or the otherside seems to blip in and out so you miss portions of th...

PaulL20 by I'm a participant level 2
  • 1314 Views
  • 3 replies
  • 0 likes

Resolved! Fido Logout

Hi evry1, this might be a dumb **bleep** question lol, but I can't find a Log Out spot on my Fido Acct?路‍:female_sign:Please help

SharonW by I'm a participant level 2
  • 11142 Views
  • 4 replies
  • 1 likes

Frustrated!

It is so frustrating that loyal existing customers of 17 years are not able to have access to plans that are only for new customers! Reel them in and the tough luck!We just upgraded a line back in February and the plan we need now(USA/CDN)  was not a...

Melissajf by I'm a participant level 1
  • 725 Views
  • 1 replies
  • 0 likes