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Absolutely ridiculous live chat support - Jerome

Bryanyc
I'm a participant level 1
I'm a participant level 1

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I had such a horrible customer support response as I was only inquiring about plans on what Fido can offer. I am now leaving fido for good. And I would also like to report the specialist, I am very unhappy with fido recently 

1 REPLY 1

FidoAnthony
Moderator
Moderator

Hey @Bryanyc 

 

We truley apolgize as this is definitely not the kind of service we want for our customers Please send us a message on Facebook, Twitter, or Instagram. We will be happy to take a look at your account. Rest assured we're here to help! 😀

 

You can also find alternate ways to contact us here as well: https://www.fido.ca/contact/mobile

 

We'll be waiting for your message or call!  We hope to speak or chat with you soon. 😀