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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24132 Views
  • 0 replies
  • 8 likes

Resolved! disappointed to see travel packs discontinued

I was willing to pay what I considered over the odds for a travel pack when I went to Europe for the peace of mind knowing I could call family if needed, be reached at my usual number and use the internet occasionally ...... so for $95 I got 200 minu...

piglet12 by I'm a participant level 2
  • 14004 Views
  • 21 replies
  • 0 likes

Resolved! Unable to receive OTP

Hello Team, I have been having issues in receiving OTP from my international bank. I had infact been receiving them until April 22nd and it stopped all of a sudden post that.  I had called the customer service thrice and each time the call was closed...

Pavani by I'm a participant level 3
  • 10087 Views
  • 17 replies
  • 1 likes

Resolved! International OTP SMS delivery failure

So I am from Australia and my bank NAB has been sending a OTP for me to reset my password but as NAB isn't on the authorised list of short-form SMS senders the messages do not get through to me hence I can't access my account.  So how do I get NAB on...

AussieMike by I'm a participant level 1
  • 3916 Views
  • 4 replies
  • 0 likes

BACK TO SCHOOL DEAL

BACK TO SCHOOL DEAL seemed like a good idea for me as a college-bound student, so I wondered if I could keep my old number (8GB and $55/MO) and switch to this plan.

Sarawen by I'm a participant level 1
  • 1473 Views
  • 2 replies
  • 0 likes

Resolved! Temporary suspension

Hi,I suspend my account for last two months and I need to use my phone now. But I can't make any call to Fido so what should I do? thanks for help!

jham59 by I'm a participant level 1
  • 1241 Views
  • 1 replies
  • 0 likes