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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Donation request prompts
Can anyone tell me why I'm getting donation requests every time I check my phone? This just started and I would like to know how I could get thoese requests to stop.
Referral bonus denied
I think I am stuck in the never ending loop of email as Fido is denying my referal bonus. Few months back I was assured the bill credit as I refered a friend. Now after 4 months, with being long standing customer, Fido is saying referal was denied wi...
Transferring voicemail message outside of FIDO network
Hello, I need your help. I need to save a voicemail message as an MP4 and send it to outside of the FIDO network. How can this be done? This is time sensitive. Thank you for your recommendation.
Resolved! Fido not giving my right amount of data
Last year I moved up to from 2 gigs of data to 20 gigs data. Now I usually don't use over 2 so I didn't really notice until recent that fido still cuts me off at 2 gigs, even though I pay for 20. I even reset the limit on my phone so it says 20 gigs ...
Negative balance
Good afternoon. Can you please advise me, I can't understand why my balance is minus 177 dollars? I have deposited several times but my balance is negative all the time. Thank you.
