I have been a Fido customer for 14 years and I am shocked to learn that I can no longer speak to a customer service rep live on the phone. The chat function is incredibly time consuming and they seem like bots and not real people. I have a similar is...
I see now, I had to close the chat box first. Thanks for clarifying. I have never had issues before either until this past week. It is the first time I encountered the callback feature. As I said, I have read other posts and I know others have experi...
The link you provided just goes to their chat function, not sure what you mean by social media? This is a problem reported by others as well. My sense is Fido is funneling people to use chat only. It seems speaking to someone on the phone is no longe...
