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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24041 Views
  • 0 replies
  • 8 likes

Resolved! Scam warning

Just a heads up to everyone. I just received a very realistic phishing email claiming to be from Fido. If you get it DO NOT follow any links. Use the MyAccount app or go directly to Fidos website.  Quick edit before someone asks. I use automatic paym...

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Resolved! call forwarding package

I remember there was 2500 minutes package for call forwarding, is it still exisit? can no longer find it from fido website, search it no result.

KAZFZ by I'm a participant level 1
  • 1061 Views
  • 1 replies
  • 0 likes

Spam number

I got a spam call from this number (647) 210-6397they asked my email, DOB and tried changing password. And these people said I'll get a discount for $10 for an year. in addition to that, they said I won't be able to access my Fido account for one day...

Raghuanth_13 by I'm a participant level 2
  • 897 Views
  • 1 replies
  • 0 likes

Automatic Payment Discount

I recived email from Fido@e.fido.caThe email was about $5 OFF if setup automatic payment. I did so and when I did see the discount on my last automatic payment I spoke to fido support but they refused of any such email and discount. Has anyone else f...

nilla by I'm a participant level 1
  • 576 Views
  • 0 replies
  • 0 likes