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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Rude and arrogant staff

Hello, my name is Akash P.   I bought new Sim card from 824 Tecumseh Rd E, Windsor, ON N8X 2S3 in April. My appointment was at 12:00 pm so i went at exact time ...staff member took almost 2 hour to provide me a Sim card (she is telling some system is...

SKY8401 by I'm a Participant Level 1
  • 324 Views
  • 1 replies
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PAID PHONE BILL STILL NO SERVICE

Hey, i've been a fido customer for almost two years ago, due to the pandemic i was unable to pay my phone bill for a couple of months, causing fido to turn off my service & still up charge me late fees & interest. I finally paid a settled amount alth...

892518556 by I'm a Participant Level 1
  • 289 Views
  • 1 replies
  • 0 likes

My prepaid balance is gone fast

Hi all,I just activated my 15$ text and talk prepaid plan and I only used 14 minutes of my 75 talk minutes, but only 1$ is left in my balance! How does this happen? Thank you

sf8989 by I'm a Participant Level 1
  • 235 Views
  • 1 replies
  • 0 likes