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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Home Phone plans
Does anyone know what Fido intends to do with the Fido Home Phone plan? The device they use to connect the home phone to a cellular service is made by Huawei... Huawei. I think all Huawei device will be deactivated by the end of the year. Will Fido...
Resolved! Friend referral is a scam
Hi, it has been 8 months, and I still haven't received the friend referral discount. I have been dealing with customer service for 3 months over email, but they haven't provided any explanation or details about the issue. They keep telling me that my...
Account Validation NO RESPONSE
I have been trying all day to get in touch with the validation team but to no response at all. I have called MULTIPLE times, waited for several hours on the phone but no body answers. All I hear is that there is a high call volume and despite waiting...
Resolved! Urgent request
I just saw the plan changed to 60GB for no reason I thought it’s a promotion Fido gave me because I've used Fido for 2 years, but no, there's more to pay for no reason. I’m confused! I saw there's $1700 in my account is the remaining balance, I check...
📢 **Frustrating Experience with Fido: Time-Wasting Customer Service! 😡**
I've been a loyal Fido customer for the past 3.5 years, but my recent experience has left me extremely disappointed and frustrated. It's astonishing how a company can let down its customers in such a manner.My journey began when I noticed that Fido's...
