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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2021 winners, click here.  One year Fido service contest (May 2022) Click here First NameLast...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Regarding phone service suspension
I am outside canada and stuck there due to COVID so I want to extend my phone call service suspension kindly update me ASAP
Rude and arrogant staff
Hello, my name is Akash P. I bought new Sim card from 824 Tecumseh Rd E, Windsor, ON N8X 2S3 in April. My appointment was at 12:00 pm so i went at exact time ...staff member took almost 2 hour to provide me a Sim card (she is telling some system is...
PAID PHONE BILL STILL NO SERVICE
Hey, i've been a fido customer for almost two years ago, due to the pandemic i was unable to pay my phone bill for a couple of months, causing fido to turn off my service & still up charge me late fees & interest. I finally paid a settled amount alth...
Resolved! NO call back from the Winback team after mgs were left for them
I am very dissapointed with Fido. I live in Vancouver where there has been a a huge response to Shaw cable's $45 25gb / unlimited plan. I have been interested in switching to it for a couple mths and advised Fido of this without any customer service ...
My prepaid balance is gone fast
Hi all,I just activated my 15$ text and talk prepaid plan and I only used 14 minutes of my 75 talk minutes, but only 1$ is left in my balance! How does this happen? Thank you
