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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
10 year plus customer. cant log into my acount, even with help of "Jack" and live rep.
i am a 10 year-plus customer. I cant log into my acount, even with help of Jack and trech specialist. The system doesnt recognize my email adress or my acount number or phone number or username. but interestingly enough, they recognize my email addre...
Resolved! Minus on Account Balance
Hello, On December's account balance, there's a minus sign infront of the amount of my bill (-$51.18) and I paid $51.18 for December's bill so that it's becoming -$102.36 now. I'm confused what that means. I didn't pay late before and I'm curious w...
Cancelling and deactivating account
Hello, Due to the COVID-19 situation, I have left Canada for the time being. I was wondering how much it would cost to cancel my plan and account?
Deactivate my account temporarily for four months
Please tell me what's prosicer to temporarily deactivate my account for four months
How to connect customer service representatives
Please I'm looking for help because every time I try contact Customer service it goes to chat.help need
