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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! How do you pay a phone bill with a negative value?
I recently bought a new phone and got a $60 credit for the first month. At first, my next bill was $56.50, but when I went to pay it a few days later I saw the value had changed to -$3.50. When I try to pay the bill, it will not allow me because it i...
Charged amount not the same as agreed upon
I was told some amount before activating the new lines... My bill is different than what I was told... Customer care said I can't do you have to pay... no one is there to help or find the recordings on what was promised... poor transparency n thief a...
Resolved! FIDO MACC
hi team, i am extremely disappointed and dissatisfied with your service yesterday at may1 my money was deducted from my debit card automatically without even me knowing and using your service. it says fido macc i want my money back this is so frustra...
Resolved! Scam warning
Just a heads up to everyone. I just received a very realistic phishing email claiming to be from Fido. If you get it DO NOT follow any links. Use the MyAccount app or go directly to Fidos website. Quick edit before someone asks. I use automatic paym...
Resolved! Unknown people calling saying they got missed calls from my fido number
Hi FidoFrom last few days Me and My Wifw both are having this issue. We get calls from unknown numbers and they say that they got multiple missed calls from our nunbers!! But we dont see any those numbers in our outgoing call logs!! This is really fr...
