Fido

JdjOoan

Last week I accepted the offer from the winback team with two lines and two devices. Now, the latest note on the file says that winback verification team will call me to confirm the device price. It's been a week since this note was put on the file ...

JdjOoan

Hi, I was on call with an agent from the winback team proceeding with the offer and then line got disconnected. It's been many days since then and I have received the callback. Can some please communicate this to the winback team to call me back. I r...

JdjOoan

@Fido still waiting for the reply

JdjOoan

Thank you @FidoAllan for the response. I have ready reached out to customer service to check if the offer was documented. However, they do not see it on my account. I believe, winback offers are targeted ones and are usually not documented. I have al...

JdjOoan

@Fido waiting for the help

Fido

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