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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Payment Options - Mail
Hi, I want to pay the balance of my account but can't use my credit card or make an e-transfer. The in person kiosk would only accept debit. Will Fido accept payment by mail? What is the Fido specific address where I can send my payment? I am base...
URGENT HELP
Good day!The reason for this email is that I need to request your support with a fraud someone did in my FIDO account, In the month of July FIDO charged me an additional line of a person called "George Cruz" which I dont know who is, and do not know ...
Unable to get a Fido prepaid plan in Tillsonburg ON
Hi! I went to the Rogers store in Tillsonburg ON to purchase a Fido pre-paid plan but was refused. The reason was stated as my ID was not from the town of Tillsonburg so they would not allow me to purchase a pre-paid plan, but they could see me a Cha...
What number I should Contact
Hello, I have services I want to offer to fido company and I do not know what number I should call. Can anyone help me with that?
Agents not honouring price plan change quotes
I have a price plan with a promotion that just expired. I contacted Fido support a few weeks ago and they told me to contact them after the promotion had expired and they could apply the price plan quoted to my line. Fast forward to today, and the "S...
