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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Credit back my negative balance in my last invoice
Hellp, I have a negative balance im my last invoice -36.00 cad & would like that credited back to my original payment method. (auto payment was enabled on my credit card). Request you to provide the right solution. Regards,Kiran Raj
Lost phone - blacklist IMEI
I recently lost my phone (July 28) but have since gotten a new Fido SIM to use with my old phone to get service in the meantime. Looking to blacklist my lost phone's IMEI. I've contacted customer service through the Fido chat but the agent was certa...
Offer too good to be true
I got a call from a number +1 647-841-2614.They told me there is a Roger's promotion going on. And they would offer me an iPhone 14 pro max 256gb + 30 gb data per month for $50. This is on 24 months contract. Somehow, I believed it to be a scam, but ...
Fido actually sold the phone number which someone recently used and I can see all his sensitive information
It has come to my attention that the phone number I have been using was previously associated with an individual named Craig. Over the past two years, I have consistently received calls and messages intended for Craig. This situation has been particu...
Fido is garbage
Fido is trash. My advice: leave as quick as you possibly can.
