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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Didn't receive Refer a Friend credit
Hi,I referred my friend last December, and when I contacted the Fido team about the credit on April 2023, they told me that it is under investigation, and till now no response. How can I avail myself of this credit? Can someone help?
Setup Service Fee
Does Fido still charge the setup fee if you port your number or only a partial charge for the amount of plane you've used. Already regretting switching from bell. A 60 dollar fee on a 40 dollar plan that I wasn't even informed about.
Bill Issue
Hi,I am a new student to canada , I bought a fido sim prior to visit canada and it was postpaid. We were informed that you will get 30 days of period, if you don't like the services or you facing any issue for which you want to cancel the line then y...
Any option other than SMS for VM notification?
Hello. Does Fido offer any option other than an SMS for notification of a new voicemail? An acquaintance often spends time in an area with marginal cell service but she does have reliable wifi. If she could be notified of new voicemails via email ...
Fido Referral Program - Not given for the Referrer
I referred a friend a few months ago and it was successfully granted on June 15, 2023. My friend already got her referral credit last and it was reflected in her billing statement. However, to my surprise, mine was still missing for some reason. I al...
