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Iphone 15 pro Pre order

I'm a participant level 1
I'm a participant level 1

Hi everyone! My name is Berfu Emre and i pre ordered Iphone 15 pro with new sim card since my current provider is Freedom. It's been 3 weeks or so , and i have not received any updates regarding the order. I have decided to cancel my order and called the customer service. They had a problem on the system and they could not cancel the order and get fully refund for my down payment. I am asking help someone to fix this situation ! Thank you.


Former Moderator
Former Moderator

Hi there. We're truly sorry to see you are having trouble with this. Please note the community is not intended as a customer service, please contact us via any of our contact methods and we will be more than happy to assist you with this. You can find our contact methods here.