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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24231 Views
  • 0 replies
  • 8 likes

Long distance call charges

Hi there, I found that I am not only one who got charged for long distance call, there are so many others who get charged also.I hvae been keep charging by Fido for long distance call to USA,  which I have never made it. And when I called technical s...

Resolved! Big data bill due to add ons

Hey Everyone, Due to an unfortunate leg injury, I found myself in the position of having to work from home. As a result, I relied heavily on the internet to carry out my professional responsibilities. However, to my dismay, I discovered that my landl...

prathivu by I'm a participant level 1
  • 1204 Views
  • 1 replies
  • 0 likes

iPhone 15 Pro Max

Hi, I just need some help. I placed my order on Sept. 19, I received the backorder email on Sept. 26, and ever since then I haven't received any new updates. My dad ordered his phone (same device, storage, colour) on Sept. 20 and received on the 22nd...

Alann-22 by I'm a participant level 3
  • 3013 Views
  • 4 replies
  • 2 likes

Worst customer service experience ever with Fido

I've been a loyal customer with Fido for over 10 years. Today is the end of it.   This week when I opened my Fido app, I received a mobile plan promotion that was pictured as saving me $$. Instead of paying 45$ per month for my mobile plan, I will be...

ilvshnichi by I'm a participant level 2
  • 2602 Views
  • 4 replies
  • 1 likes