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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24040 Views
  • 0 replies
  • 8 likes

Resolved! Mobile Hotspot Bandwidth Throttling

Hopefully, this is posted in the correct area. Hey guys, I am here to express some disappointment in the mobile hotspot throttling policy. I have been using my mobile hotspot more frequently in order to expand on my remote/field working options. The ...

Resolved! Data Bytes Usage Limit

 I just wanted to confirm this since I wasn't able to find the information anywhere on the Fido website. I was under the impression that Data Bytes limit is defined by the time and not the actual usage of GB but when I go into the My Account app and ...

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fanel by I'm a contributor level 1
  • 7738 Views
  • 7 replies
  • 1 likes

Fake Fido promotion offered by call

Hi,we received a call 3 days before claiming to be from Fido marketing team offering Us some good promotional plans to get us back to Fido. They had all our account details including the credit card's last 4 digits we used last time and the last 3 di...

Athulps by I'm a participant level 3
  • 13883 Views
  • 12 replies
  • 0 likes

Voice Mail: call date, time

Hi,Standard practise when listening to a voice mail message was to hit '5' after the message was done and the caller's number, time of call, and date of call was read out. In doing that today, I only get a phone number. Did something change where onl...

sprocket999 by I'm a contributor level 1
  • 772 Views
  • 1 replies
  • 0 likes