General Support

How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

bleep service

I wanted to get a new phone. I spent good 3 hours of my time with a specialist through Fido's chat service and all I am getting what I can see online. What kind of service is this? At least the previous agent was able to waive remaining balance on my...

Resolved! Traveling outside canada and using Wi Fi calling

What if I travel outside Canada? Can I put it ino airplan mode then turn on wifi and use wiFi calling?I will use it to make/receive calls from a Canadian number only.I have unlimitted plan?Thanks

Back to School promotion not activated...

Financed a new Pixel 7 from the Fido Kiosk at my mall at the discounted rate of $10 per month. Now my bill says $40 per month for financing instead for my new bill. Does anybody else have this issue?