Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Plan change in middle of cycle
If I upgrade my plan with a better deal and I have 20days left on my previous billing cycle. Does the new plan gets activated right away or at the end of the remaining billing cycle?
Service interruption today in the Toronto Area
Today at 10:20am EST the phone just dropped to SOS for almost 10 minutes. No amount of reboots helped. I tried contacting Fido about this but since there is no record of an outage on Fido's end, it's recorded as an account specific issue. That's k...
LTE Latency
Has anybody recently noticed a change in latency when you game on your phone? It used to be around 30ms and now it's constantly staying at 130ms and above. When I did the speedtest, it's connecting to a Vancouver server, which is also kinda weird. Re...
Resolved! Deals
Barely with Fido for a month and I receive a new deal, $43 for 35GB, currently on $30 for 20GB. How long will this deal last?
Resolved! Cancel
Please cancel my service from now 31st October I try to send a messege from Live chat but nobody talked back thank you
