General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

Homme-RollSkater_TipsTricks_F01_1170x295.png

Resolved! Payment

Hi, it's been almost a year since I stayed outside Canada because of covid-19. Is there a way I can stop paying until I go back?

00000812 by I'm a Participant Level 1
  • 402 Views
  • 1 replies
  • 0 likes

Getting run-around from Winback Team

So i have been with Fido for many years now. Last Tuesday i switched to Koodo as they offered a better deal then Fido. Then on wednesday i received am email, followed by a call from Fido Winback group. They offered me the same plan that Koodo was off...

bugdry by I'm a Participant Level 3
  • 386 Views
  • 2 replies
  • 0 likes

NO CALL BACK after I accepted offer with Winback team

I ported out my number from Fido to Freedom mobile and a day later, I got a call from the winback team.** After I accepted the offer, the winback team said my credit card on file would be charged and that within 2-3 days I would receive my iPhone 12 ...

Amberc1 by I'm a Participant Level 2
  • 398 Views
  • 2 replies
  • 0 likes

Phone Upgrade

Click here (Highlight to read) I called FIDO to get a phone(Iphone12 Pro Max 256GB) and was asking any deals they have for me, they very clearly said that they can't give me any deals even though I told them Virgin is giving me a better deal with pro...

Sharma1993 by I'm a Participant Level 2
  • 251 Views
  • 1 replies
  • 0 likes