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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
eBill Font Size
I cannot read my eBill from Fido because the FONT IS TOO SMALL! Can you ask them to make the font larger? (dollar amount is ok....it's the cents that is shrunk for some reason???
Price increases
So Fido says the 3.50 monthly increase is because of 'improvements' to their system. Okay so how have they improved the system in Nova Scotia? What have they done in 2024 and how much did it cost in time and money. Let's see how transparent they are...
Resolved! Question on Voluntary Temporary Suspension
Hello! I want a carification on the Temporary suspension option on my fido account, for context I'll be travelling abroad for a few months as such, i wanted to know if on suspend my fido account, do i have to pay for my monthly plan or will it be voi...
Resolved! Billing on temporary suspension
Hi there,I temporarily suspended my Fido account as I’ll be outside Canada for three months.I’d like to confirm whether I’ll only be charged the $7 account maintenance fee or if there will be additional charges.In my mobile service agreement, under t...
How to make Fido send me my Refund Cheque
I've been waiting for the refund cheque around $88 since March 2024 because I moved to another provider, unfortunately I haven't received the cheque yet after I have called to Fido for many times and spent over 2 hours on the phone with them. I als...
