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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Bill payment
Hello, can you send a payment date?
The issue remains unresolved, and there is no avenue for lodging a complaint. This is very disappointing.
I port in my number to Fido on Black Friday due to a 'great deal' offered by a local dealer. They guaranteed a 40GB monthly data plan, but I only received 20GB. After multiple calls to customer support and three visits to the dealer, the issue remain...
Resolved! I’ve been charged for 3 months since I cancelled my account
I switched to Rogers in Feb. But because I set up preauthorized payment method, the system has been charging me for months. What can I do?
My phone number used for spam calling
There is an increase of incidents where regular users phone numbers are being used (or shown on display, not sure how it is possible) for scam calling. Fido should take necessary steps to protect their customers and improve their service so this is n...
Samsung S24 ultra
If Samsung released the November security update first week of November.......is it fido who is dropping the ball releasing it to customer or fido didn't end up getting it?
