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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by • Community Manager (Retired)
  • 24033 Views
  • 0 replies
  • 8 likes

Loyal customers getting “special” offers

Been with Fido for +22yrs  and find these special loyal customer offers insulting.  Fido calls with special offers for only loyal long time customers and when you turn it down they go a head and offer you something a little better.   If we are so val...

Trevtb by • I'm a contributor level 1
  • 2363 Views
  • 5 replies
  • 0 likes

Getting my old Community profile Back

Hi all,I have an existing fido community account (without the 1) that for some reason, is no longer linked to my fido account.I saw the following post from FidoStephen mentioning how to get it back, but @FidoStephen is apparently retired: How to get ...

raaomoka1 by • I'm a participant level 2
  • 555 Views
  • 3 replies
  • 0 likes

Resolved! Wrong date of birth from credit bereau

I wanted to make a purchase a phone at fido and it says I should contact credit bereau because my date of birth is wrong meanwhile I don't even have a credit card so I don't know . Who has experience this ?

Nana21 by • I'm a participant level 1
  • 388 Views
  • 1 replies
  • 0 likes
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