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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24106 Views
  • 0 replies
  • 8 likes

How to pay for a line in another province?

Hello,I have Fido service in Alberta, and thought I could add a line to my account for someone living in Quebec. Apparently not, as it seems I only have the option to choose from Alberta numbers. Chatting support, they said I could not port a Quebec ...

djobamv6 by I'm a participant level 1
  • 216 Views
  • 1 replies
  • 0 likes

your stuck with it

not a gr8 deal after all... Once my two-year contract concludes, I intend to switch cell providers. This decision comes after Fido provided me with a complimentary phone under a two-year contract, which has been malfunctioning since I received it in ...

bouldersrule by I'm a contributor level 1
  • 841 Views
  • 11 replies
  • 0 likes

Fatura

I couldn't pay my bill, my line was restricted, what should we do?

Muhammet1 by I'm a participant level 2
  • 194 Views
  • 1 replies
  • 0 likes

Overpayment refund

Last week I requested a refund for an overpayment, and the support person did not mention at all that it would be sent through the mail, I was specifically told that it would be sent to the mode of payment, now that the 3-5 business days that they st...