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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Canceling all lines after 20 yrs with Fido
Chris, Technical Escalation Management, told me that he is the highest authority at Fido. He happily transferred me to the cancellation dept instead of helping me. I was on hold for 2 hours. I was told that I must have put a block on my data. I absol...
Long Distance charges for calls i didn’t make.
This month's bill was approximately $32 higher than last month's and so I was weirded out and I went to check what caused the bill to be so high. There's been about 30 or so long distance calls that lasted EXACTLY 1 minute each and I know for a fact ...
Scam text
I received a text today from the number 1-438-700-7498. The text said my name, and the composer presented himself as an employee of the Plaza Côte-des-Neiges branch. The purpose of the text is to tell me I am eligible for an update, and there is a li...
Resolved! Pre authorized payments made to Fido Account not reflected on Fido Bill
Hello, I was waodnering if someone can point me in the right direction. I just noticed that none of my bi-weekly payments made through my back account are reflected on my Fido bill since the beginning of the year. First time having this issue, sam...
Resolved! 40% promotion scam
Just received a call from 604-335-5641 offering a 40% decrease from Rogers and Fido. The first person took some details (approx monthly bill amount, whether I used an iPhone/Samsung, and whether I was with Rogers or Fido. Then she transferred me to h...
