General Support
Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24106 Views
  • 0 replies
  • 8 likes

Resolved! Having Troubles to Port-Out from Fido

I have made a decision to port out my number from Fido to Freedom today but I have not being able to do so because of some strange errors.   I have made 3 requests to ask Freedom to port in my number, and they all have failed with an error of incorre...

VitaJohnny by I'm a contributor level 1
  • 5029 Views
  • 8 replies
  • 0 likes

Carrier voicemail

Why does my phone chirp or ping at least once a day. When I check it shows that I have a "carrier voice mail ". There is no message and if I don't erase them my mailbox fills up with my 3 lol voice mails. How can I block them?

Nan10 by I'm a participant level 1
  • 196 Views
  • 1 replies
  • 0 likes

horrible customer service

I am using fido for five years never had a problem but last month something happened suddenly i have my bill increased to $44 so i communicate through the chat service and asked him to explain what happen he said it for everyone and i should have rec...