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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Billing issue
Hi i ported from fido to telus and then after a week I called customer service and they gave me a good offer and I switched back to fido. Same day I got a call from win back team and they gave me a better plan than the first one . I received 2 SIM ca...
Resolved! Adding a family member
I was wondering if I could get my daughter a phone with me under my name and I would pay for it monthly with my plan, like in a family plan or something. And I would like to know how to share date with my dauther.
Resolved! My Current account balance is now minus
Hello, I'm an user of fido on my smartphone.My current account balance is now minus (-$9.53)and this amount is due by February 11, 2025. Should I pay more? I'll appreciate if you answer.Have a good day! - HYEJIN MIN (Joy) -
Resolved! Fido charged facetime as international call
This month I got an email from fido that my bill was around $327 and that was $200+ more than what im paying every month. Then, I looked at my bill and it said I got charged for international calls. But, I remember the only calls I made international...
Resolved! Urgent request to stop interest charges and billing on Account - 951342922
Dear Fido Customer Service,I hope this email finds you well.I am writing to urgently address an issue regarding my account (Fido account number: 951). IXXXX previously requested the termination of my service and the cessation of bill generation, but ...
