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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fido won't allow me to pay my phone in full
I am hoping to find a solution to poor customer service by Fido. On January 26, I contacted a representative and asked to pay the balance owing on the purchase of my phone for $450.00. I was told at that time that I had a balance owing for my monthly...
Resolved! Receiving texts while off cellular data off
I am currently in the US and I've turned my cellular data off. I'm connected to wifi when I'm at the place I'm staying. I'm still receiving text messages (green sms), and I'm confused. I thought I should only receive at least iMessages as it's over t...
Resolved! My data only plan was changed without my permission
I called Fido with a question about over and they changed my data only plan without my permission from my $15.75 plan I had for years. Being on a fixed income this plan worked for me now it is gone for good it was 4 GB and I got it at a time when you...
Return refund cheque with additional charge!!!
I reached out to Fido customer service on January 18th to request a refund cheque for CAD 21.88 and finally received it on January 24th. so I immediately deposited the cheque into my bank account. However, yesterday I was unexpectedly charged by Roge...
Account close
My Fido account closed without my permission, Fido store us not helping and no customer support give me good response, I am not able to connect with Internet no any other option to connect with family or friends, very very bad service.
