OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Announcement: From time to time, we review and make...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! How to reset fido voice mail access code. UPDATE!
How to reset fido voice mail access code. This thing doesn't work.Alternatively, you can use our self-serve menu by dialling 6-1-1 from your Fido phone or by dialling 1-888-481-3436 from any other phone:Press "1" to use the self-serve menu.Press "3" ...
Payment with canadian prepaid credit card
Credit department agent claimed Fido does not accept any prepaid Mastercard cards, and abruptly ended conversation without helping, after being mentioned that official Fido website stated that "All Canadian prepaid cards are accepted, except: Prepaid...
Resolved! Fine and dandy, gotta say, glad i'm with fido!
I just feel really happy to be with a company that is fido, than other providers and the way I was treated.Thru all that's being said and being done, my hat is raised to management of fido, because I had a hard month last thing I wanted was loosing m...
Resolved! Fido's CEO's email address?
I want to talk to Fido's CEO and tell him about some of the worst experiences I have with Fido's customer service. I have been Fido's customer for last 13 years but I believe the level of customer service is getting worst day by day. I would apprecia...
Resolved! Prizes real or fake
I have been a fido customer for maybe 10+ years. At first I would do the contest regular over the years I have slowed down quite a bit. Not once have I won anything so I'm starting to think it's fake. Fido gets You play just to give one hope that th...
