General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 24104 Views
  • 0 replies
  • 8 likes

Fido Macc

I have been charged on my credit card by Fido Macc even though I am not in Canada and am currently not using my number. What do I do? I took my sim card out of my phone earlier this month but still charged a huge amount. Help! 

as_14 by I'm a participant level 2
  • 2773 Views
  • 3 replies
  • 0 likes

Voicemail message

Hi,My voicemail number was deleted and replaced with +1 587-737-0210 and I received a message with (voicemail 2 New 0 Urgent). This is being stuck on my screen and I tried many times to delete it from the settings but it comes up again. It's now almo...

ZEH9-34_ by I'm a contributor level 1
  • 2222 Views
  • 4 replies
  • 0 likes

Free gift

Anyone else get text from fido about free gift. Is it a scam or real.

Yhowe by I'm a participant level 2
  • 1699 Views
  • 1 replies
  • 0 likes

Resolved! What's the myphonenumber@sms.fido.ca for?

My questions:1. How does this email come out? I didn't apply it, included in plan? what's the charge?2. How to access this email, some kind of portal like "mail.google.com" to check Gmail? I sent message to this email address, bounced back, say "no s...

20230413124647.jpg
falion by I'm a participant level 1
  • 5636 Views
  • 5 replies
  • 2 likes