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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Leaving Fido after 20 years!
I joined Fido in the early 2000s and was always a proud customer. I had a nice deal of paying $40 for 8GB of data and it was sufficient. They kept increasing my data until I realized I was paying $49 for 15GB. I contacted them and asked for a $40 pl...
Want to file a complaint with a live chat service rep.
Can some help me to file a complaint? The agent told me there is not information could be share for filing complaint. It is very interesting. I asked for bill reprint. The first agent said $15. Great. The second agent didn't even mention the fees and...
INCREASE MY BILLING WITHOUT COMUNICATION
My this month bill got increased too without any communication. This is NOT good! Fido should not handle customers like this!
How do I cancel my phone plan?
I am moving to the US and need to cancel my phone as I no longer need it.
INCREASE MY BILLING WITHOUT COMUNICATION
This is very disapointing, I will need some support to fix my billing the lady that help me online was not helpful. My billing was chnaged in September 2023 and for some reason they increase without explanation. I'm disagree and I feel if I got a off...
