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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Change number of rings before voicemail
I googled how to change the number of rings before voicemail kicked in and entered the code I found (**61*321**20#) and it said the change ("MMI code started - call forwarding when no reply registration was successful") but it still rings the same nu...
Fido sold my information to the scammers
Fido sold my information to the scammers. I got a call and they had my email, name and phone number. I reported to Fido and they don't care. It's not right!
Home Phone plans
Does anyone know what Fido intends to do with the Fido Home Phone plan? The device they use to connect the home phone to a cellular service is made by Huawei... Huawei. I think all Huawei device will be deactivated by the end of the year. Will Fido...
Resolved! Friend referral is a scam
Hi, it has been 8 months, and I still haven't received the friend referral discount. I have been dealing with customer service for 3 months over email, but they haven't provided any explanation or details about the issue. They keep telling me that my...
Account Validation NO RESPONSE
I have been trying all day to get in touch with the validation team but to no response at all. I have called MULTIPLE times, waited for several hours on the phone but no body answers. All I hear is that there is a high call volume and despite waiting...
