General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 23566 Views
  • 0 replies
  • 8 likes

iPhone 6 Plus setings

Hello, I'm using an iPhone 6 Plus for Fido service. I have this problem when I'm getting calls, only one single ring and the phone turned on by immediate! Could be from phone settings, or from provider? Thanks I will live my email: ****************@h...

mihail2200 by I'm a participant level 1
  • 235 Views
  • 1 replies
  • 0 likes

Resolved! Random credit inquiry?

Hi, so I checked my credit score today, and found out my score was lowered because Fido decided to do a random inquiry. I've been with Fido for a very long time (8+ years?), so I am very confused as to why I got hit by this. Can someone help please? ...

plstellmewhy by I'm a participant level 3
  • 12543 Views
  • 21 replies
  • 0 likes

Prepaid 400mins/400 texts 100$/yearly plan

Hi Fido, Some clarification and/or assistance with a Prepaid plan that states offering 400 sms/year, including both outgoing and incoming. How is it, in 2022, Fido would charge/deduct for received text messages? Especially when there are countless sc...

MCB_52 by I'm a contributor level 2
  • 2101 Views
  • 6 replies
  • 1 likes