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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details. Scroll...
Fido XTRA contest winners 2022
For a list of 2021 winners, click here. One year Fido service contest (March 2022) Click...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...
ReCaptcha
I hate the reCaptcha security to get onto the Fido app!!!I get stuck in an infinite loop and cannot get past the screen. I'm not sure if it is an issue with my Android phone or the fido app.Very frustrating.
PHONE NOT WORKING AFTER CHANGING MY NUMBER
I Just change my phone number on Fido webpage. I received the SMS confirming the new number, but after that I am not able to make any call or receive SMS, even the 611 is not working. On Fido webpage my balance is showing 0 even though I had some val...
Device plan
Hi there, I'm new to fido and my plan is 50$ for 8GB. Now they are offering 50$ for 12GB. How do I contact them to change or upgrade a plan
Charged on second number and plan that I didn't apply for
I surprise that you over charge my account for second number while I am using only one number:******4131. I contracted for only the new phone, and ported my old number:******4131 to new phone. I didn't ask for the new number. Please correct it
Winback Call
I received a winback call previously and agreed as per the terms of the call and was told I would receive a confirmation within 24 hours with the details. I hadn't yet received it in 72 hours so I decided to give Fido a call to see what was going on....
