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Conversations

How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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ReCaptcha

I hate the reCaptcha security to get onto the Fido app!!!I get stuck in an infinite loop and cannot get past the screen. I'm not sure if it is an issue with my Android phone or the fido app.Very frustrating.

jkmcguire by I'm a Participant Level 2
  • 455 Views
  • 4 replies
  • 0 likes

PHONE NOT WORKING AFTER CHANGING MY NUMBER

I Just change my phone number on Fido webpage. I received the SMS confirming the new number, but after that I am not able to make any call or receive SMS, even the 611 is not working. On Fido webpage my balance is showing 0 even though I had some val...

EmersonBC by I'm a Participant Level 1
  • 208 Views
  • 1 replies
  • 0 likes

Device plan

Hi there, I'm new to fido and my plan is 50$ for 8GB. Now they are offering 50$ for 12GB. How do I contact them to change or upgrade a plan

ANTHONYPHAN by I'm a Participant Level 1
  • 321 Views
  • 1 replies
  • 0 likes

Winback Call

I received a winback call previously and agreed as per the terms of the call and was told I would receive a confirmation within 24 hours with the details. I hadn't yet received it in 72 hours so I decided to give Fido a call to see what was going on....

Yess by I'm a Participant Level 1
  • 141 Views
  • 0 replies
  • 0 likes