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Resolved! Service Interruption

UPDATE:  We have been listening to our customers from across the country who have told us how significant the impacts of the outage were for them. We know that we need to earn back their trust, and as a first step, we have increased the value of the ...

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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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E-Sim works on Pixel 4

I recently needed more data for working from home, and I needed it to be a separate bill that I could give to my work place and only have active during covid-19. So I went into a Fido, got my regular sim transfered to an E-Sim (that was done for free...

mikeaaaa by I'm a Participant Level 2
  • 721 Views
  • 2 replies
  • 2 likes

Cant send message with fido. Error 2.

Hi everyone! I just got a new phone last Friday, and it is my first time with Fido, switching over from being with Roger's for years. My texting was working perfectly thst first and second day and every day after that I am getting a message saying "C...

Jenxox91 by I'm a Participant Level 3
  • 1452 Views
  • 9 replies
  • 0 likes

BANGO

yes for the last three months i was billed for this unauthorized billing. i do a lot of call to fido and directed me to bango so the Google and i did it bango only base on my number but i didnt get any notification that i purchased any at the play st...

anthonysman by I'm a Participant Level 1
  • 2192 Views
  • 7 replies
  • 1 likes