Changing plans details

Changing plans details

Changing plans details

SOLVED
Tom_
I'm a Participant Level 1

Changing plans details

Hi! I want to change plans but I need some information.

When does the change take effect? Immediatly or next billing month?

If immediatly, how exactly will it affects my bill and my data for the remaining days of my bill cycle?

Would it be better to wait for the last day of my bill cycle to change plans?

I tried to look it up but some say it takes effect immediately while others say not until next billing month so i need a definitive answer.

Thanks a lot!!

Accepted Solution

Re: Changing plans details

Solved by MVP MVP

Hi @Tom_,

 

Welcome to the community!

 

If you process the plan change online yourself the change will happen right away and your invoice will be prorated meaning you will just pay for the days you had the old plan and the days you have the new plan.

 

Once you make the switch you will have access to the full data bucket of the new plan.

 

You can always make the change through customer service and ask them to set the new plan to take effect on your new billing cycle.

 

 

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KAPABLE-K
MVP

Hi @Tom_,

 

Welcome to the community!

 

If you process the plan change online yourself the change will happen right away and your invoice will be prorated meaning you will just pay for the days you had the old plan and the days you have the new plan.

 

Once you make the switch you will have access to the full data bucket of the new plan.

 

You can always make the change through customer service and ask them to set the new plan to take effect on your new billing cycle.