Get Started
Get the most out of your community experience
OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
account
Hello,i have three phones listed under my account, but only first/main is actually visible; therefore, can change plan or number only for it. My question - I would like to change number for another phone and seems like it's only through calling...why...
Fido's fault but I am the one suffering
I am writing to express my deep dissatisfaction and frustration with the recent experience I have had with Fido regarding my order and subsequent billing.On Nov 26, I placed an order through a Fido agent online for a phone line, and I received a conf...
Hold account
Hey community, I want to pause my account for 1 month as I am going outside the country.which procedure I need to follow.
Resolved! Free $50?
Hi. Yesterday I got a text from 1 (778) 668-0275 stating that all Fido's customers will receive a $50 CAD gift. Is this a fraud?(STATEMENT FROM FlDO)* :We wish you a happy Easter weekend! We are presenting aII of our cIients with a $50.00 CAD gift.Fi...
