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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Interac e-transfer offers from Fido
I keep receiving these texts from "Fido" with these e-transfer offers of $50.00 Please tell me these are scams.
This change is made in accordance with the CRTC Wireless Code
Hello, Can someone advise which clause in the CRTC Wireless Code that states a cell phone company can increase the monthly rate of their customers, and if so the reasonable and allowable amount that can be charged?Starting Jan 2024, my bill was incre...
Resolved! Pending request
how do I get a staff to attend to my request
Privacy Breach and Request for Compensation
Subject: Urgent: Privacy Breach and Request for CompensationDear Fido Customer Service,I hope this message reaches you promptly. I am writing to bring to your attention a serious concern regarding the privacy of my account information.I recently disc...
Black Friday BYOP Plan international minutes
I went in store during Black Friday and received a promo for BYOP - $34 for 30GB of data, and 1000 international minutes. However, I have received my bill now and it has charged me $136 for calling internationally. Has anyone had issues with this?
