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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
60 GB for $34 - Includes unlimited Canada-U.S. calling. Can I use data?
I just signed up for the Black Friday deal, 60 GB for $34 - Includes unlimited Canada-U.S. calling. Does this include data while in the US?The rep said it did. he said I would not be charged for roaming. But I am unsure...
Resolved! Contact
Why has Fido made it so incredibly difficult to speak with anybody about your account? I've been a customer for more than 20 years and I cannot get hold of anybody to discuss an overcharge on one of my bills. I will likely leave for another company. ...
Transferring number from Fizz Mobile?
So I had been using Fizz Mobile, which is owned by Vidéotron in Québec. When attempting to give my account number, apparently there are supposed to be two more digits to my account number. I have no clue of what these numbers could be... Has anyone e...
Resolved! Roaming Charges inside Canada 🍁
This post is to see how many people had the same issue as me. I did travel to Morden (is close to border but still Canada, received 2 calls while was there. Between 2 and 3, them we decide to go to US and crossed the border around 4:05 (we had to pay...
Fido discontinuing prepaid what about existing customers?
There's a message on the fido prepaid section that prepaid would be discontinued on December 16, 2024 Does this mean all existing customers on prepaid will lose their plans? What will they be transitioned to? Will fido simply just cut the cord? This ...
