OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Fido XTRA’s Decathlon Contest (January 5 - 18, 2023) Click here First...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Caution: scam texts with code
Hi all, just a heads up that there's scam texts out that are coming in as a fido code. Usually it's what you get when you have a 2 factor sign in. Do not do anything, or to be safe, it might be time to change your Fido password if someone else is tr...
Not receiving text messages from international banks
Hi, I am not receiving any text messages from international banks like State Bank of India, Bank of America or Citibank, USA. I am able to text myself and text from international SIM to my fido number is also working. Its just that the bank alerts a...
Resolved! Fido Satisfaction Guarantee is fraud? I want to submit a complaint. How to?
Hello,I purchased a Google Pixel 7 pro with a Fido plan with 0% APR from a Fido Store at Fraser St, Vancouver on 13th January 2023. I was not satisfied with the phone, so went to return (actually exchange) the phone to the Fido store just the next d...
bad customer experience with Fido Internet
Hi Fido,I am very disappointed about the customer experience that I have received since I joined Koodo on November 22, 2022.Your representatives repeatedly made the same mistakes one after another. Originally, on November 22, 2022 I agreed to subscri...
Complain
I want to complain about the store located in cote sanit luc shopping center. I tried to refere my spouse for a new fido, but the fido man said it is reasonable to provide a 2nd line on your acoount, we offer 5$ reducing in each of your bill, (I ask...
