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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24330 Views
  • 0 replies
  • 8 likes

Cancel second line

Hey, I haven't registered the esim sent to me to start a second line as my partner decided he does not want a phone line. I cannot find a way to speak to someone about canceling. I made a specialist phone appointment I need to change, and am unable t...

Jmich by I'm a participant level 2
  • 228 Views
  • 3 replies
  • 0 likes

Call control - works for Telus but not Fido - why not??

I have been getting an increasing number of calls during the day all from international numbers. At least 10 over the course of 5 hours. Why can't we have call control like Telus has where the person has to push a number to reach us??I continue to bl...

janetlk by I'm a participant level 2
  • 190 Views
  • 2 replies
  • 0 likes

Cancel my service

Just calling to service to cancel my number and account because of leaving Canada. I'm told him I will leave on 1st of May but right now he cancel the number.

Fei3 by I'm a participant level 1
  • 136 Views
  • 1 replies
  • 0 likes

Resolved! Is this genuine?

Yesterday, I switched my service provider and today, reveived a phone call from (833) 378-4255 saying they're calling from Rogers & Fido Winback team.After giving a good offer, which I agreed to switch back to, they asked me for 2 piece of IDs and as...

zank1234 by I'm a participant level 1
  • 220 Views
  • 1 replies
  • 0 likes