2 weeks ago
I just signed up for the Black Friday deal, 60 GB for $34 - Includes unlimited Canada-U.S. calling. Does this include data while in the US?
The rep said it did. he said I would not be charged for roaming. But I am unsure...
2 weeks ago
Hello T-Ro,
Welcome to the community!
As far as I am aware, data usage in the US is included with the plans with Canada-US calling. I have another plan with the Canada-US calling and the Full Plan Details states:
Note that while the plan includes Data Overage Protetion (DOP), the Full details 10 lists the data overage rate when in the US (see here). It's possible the DOP is only available while in Canada.
You can view the details of your plan via My Account --> My Usage. From your Dashboard, there is a link to view the full plan details, under My Mobile plan.
You should note these forums are community-driven and not intended as a venue for customer services. We do not have access to customers' accounts nor would we know the details of other customers' plans. If you would like additional verification of your plan details, you would need to contact customer service again. In addition, they can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.
Hope this helps 😀
Cheers