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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Urgent:Follow-up on 600 refund Request
I'm writing to follow-up on a refund request regarding a 600 cad payment I mistakenly made from my bank account. I have already provided the transaction number obtained from my bank to your team, and it has been over two weeks without any response or...
Callers cannot leave a voicemail message
when anyone calls my number and my phone is unreachable or i don't answer, the caller gets the message that I normally hear when i call to listen to my messages: "who's calling? enter your access code followed by the pound sign."There is no outgoing ...
Resolved! Received suspicious calls for offering 30%-40% off of my current plan
I received calls from these two weeks, claiming they are agents from Rogers and Fido. They said they could offer me 30% -40% off of my current plan.For the first call, I said that I was busy, so just sent an email to your registered email address at ...
Fido back door tactics not on!
So I recently put a call through to query long distant charges on my September bill long story short that got sorted to my satisfaction. Then the conversation changed to my 2 year contact was coming to an end in November this year and I asked the ge...
Resolved! credit balance on final bill
I have a negative balance on my final bill after closing account, should I not get a refund? Bill was issued Jan 4th it's now 30th and still nothing on my credit card. It was pre-authorized payment.
