Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
I want to sue Fido
I bought a line on aug 30 it was $ 50 as per their associate And 1500 international calls were included in that package but on sept 7 I received a bill of $93 for long distance charges I called their customer service 100 times they denied to waive th...
Fido wants me to go with higher plan if I want to get the Iphone 16
Today I went to BestBuy store to get the new Iphone 16 pro max with Fido,First off, I was told that I can't buy it in full and I have to go with the financing option, I said np. Then after they checked my account, they told me I have a very low plan ...
Certain Fido phone plans (e.g, retention/winback) immune to getting price increases?
Getting different messages from different reps - can someone please clarify if certain Fido phone plans (e.g., retention/winback) are not subjected to price increases? Thanks!
Being billed but phone shut off
Would LOVE to know what all the new charges are for on my cancelled account. Fido won't let me contact them.
What does "Term: 2 year financing term" indicate
I was going to change my plan, but I'm hesitating now because it states there is a 2-year financing term. Does that mean this plan locks me into a 2-year contract with Fido even though I'm not financing a device? OR does it mean this plan is compat...
