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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
How to get customer support/leave a review
I have had an abnormal amount of difficulty getting hold of a customer service agent. I have a question regarding data and usage on my account. i have tried calling last week, you now can't reach someone on the automative chat. I sent a chat and afte...
FIDO bill issue
I would like to complain to the agent who helped me with the number port in. On Dec 2 2024 I joined Rogers with 2 lines of 60GB, Talk & Text-BYOP $44.00 package, I contacted the agent to resolve the issue that I could not port in my existing number a...
Fido to Virgin Plus
Dear Fido Team, I have been a loyal Fido customer for over two years and have always appreciated your services. However, I recently had to switch to Virgin Plus as their plans were more affordable for my needs. Before making this decision, I reache...
Overseas Service
What do I have to do to get service added to my IPhone for 14 days in Portugual?
I was convinced at a Fido Store to apply for a RogersBank Credit card which (he said) offers 5 free “Roam Days”
I was talked into applying for a Rogers Bank Credit card because of higher cash backs and (he said) 5 free International Roam Days, which I've since found out do not apply to Fido customers. I'm in Europe and had planned on using those free days but ...
