Get Started
Get the most out of your community experience
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Port In Fido Number from one fido account to another fido account
Here is the situation. Person X has a Fido Account with one line (eg. 604-111-1111). Person Y has a Fido Account with one line (eg. 604-222-2222). Person Y wants to open a new line with a new plan for Person X (and port Person X's existing fido numbe...
Not able to receive Text messages while abroad
HiI am in international roaming in India and my plan is eligible for roaming. I was getting text messages till yesterday and somehow today it stopped working.I tried following to resolve the issue:Restart the phone, turn on/off the line, put the phon...
Resolved! No Network Coverage Abroad & Impossible to Reach Support
Hello,I am currently abroad in Germany, and my Fido SIM card has no network coverage. For over a week, I have been trying to contact customer support, but every attempt has been met with refusals, unhelpful automated responses, or complete dead ends....
Resolved! $10/month discount w autopay
There is an offer with $10/month discount for auto pay. Does this discount stays for as long as you are in that plan?
Resolved! roaming charges and how to disable roaming
hello,currently, I am out of Canada, I want to know how I can stop fido roaming,when I left Canada I activated wifi calling and put my phone on the airplane phone. but after coming to my home country I switched my sim card with a local card and put m...
