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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Phone scam attempt
I got a call from 6473672099 where they claim that they are from Fido and they are offering a discount on my plan. However they asked how much I pay for my current plan, they thought that I have one line and they asked for my postal code. I have buil...
Resolved! Son Travelling to US - Can he use his phone
My Son (15 year old) is travelling to the US is a week or so. He has Pixel 6 - it shows LTE/LTE+. Fido account (12 GB/$60) Will this work for roaming in the US? Is there anything I need to do beforehand to ensure the roaming will work? Or does he...
Resolved! How can I download or request missing bills from 2 years ago?
I found I forgot to download a few months of the bills in 2018, and they are no longer available to download for record. I expected that I can look back up to 4 years of records just like the banking. How can I send my request for downloading the mis...
Account get hacked and Purchase an Iphone.
My account was hacked by the scammer and purchase a new iPhone15. I immediadely called the customer service (6:47pm) right after receieving the purchase mail (6:46pm). I waited over an hour without any representative availiable while trying using t...
Resolved! Different data on numbers in same account and same plan
I have 3 lines/numbers in my account for 3 family members. All the lines are on exact same plan 100GB, Talk & Text - Plus. Last month got an offer of 50GB additional data for only 2 lines and not the 3rd. How can I get for the 3rd also?
