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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Offes on Mobile device and Mobile plan deals
Hi, I bought my Iphone 15pro 256 gb in September around CAD $1800+ and due to being old customer I got a deal of $45 for 50gb internet data. My friend got same iphone 15 pro 256 gb with only paying around 1200$ from fido with a plan of 45$ for 100gb ...
eSIM issues when scanning QR code on Fido.ca
Upon reviewing my profile and exploring the available options, I find myself in a state of confusion. Specifically, I am addressing the utilization of an eSIM on an iPhone that is compatible with eSIM technology. Fido, similar to Rogers, presents a s...
Ask jack
I just called fido today to ask a question regarding my account , a question ask jack cannot answer but somehow with there new and approved system after being a loyal customer for 17 years I have to wait 18 hours to speak to a real human!!! Not a go...
Inquiry Regarding Billing Statement
Dear Fido Team,I hope this message finds you well. I recently received my bill and have a question. I've had this line for only a couple of days, yet the bill appears to cover a full month. Could you please provide clarification on this matter?Thank ...
How to change the language from French to English in the app
Hello I'm facing some trouble using the Fido app, I have downloaded the app from App Store and couldn't understand how to change the language, I tried using the web page and there is only 2 languages to choose French and ... , please help me or sugge...
