OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here. Fido XTRA’s Decathlon Contest (January 5 - 18, 2023) Click here First...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Regarding add-on bill credit
Hi,Last month I took a new sim in one of your stores. As a promotion, the staff gave me 1000 international minutes for free for 24 months (which actually costs $3/month).Now I want to purchase a phone. After selecting a phone and building my plan, th...
No interac and unacceptable loss to mandatory 911
Monopolistic business model run bad. No functional redundancies for a critical service is literally unacceptable in this day and age.Despite very limited options in a collusion communication sector, and after 2 decades of loyalty ( that's worth zilch...
Suggestions for no service
Hey I have only two suggestions want to post here, 1, Customers should only pay 8 days bill for July because they only use your services 8 days so far. 2, please give your customers all the numbers they may need which is use for transfer to another ...
Resolved! Dear Fido, about the service interruption....
Dear Fido, can you please stop downplaying the issue and be a little more honest? "some wireless costumers are experiencing an intermittent service interruption for wireless voice and data service" You have people all over Canada, from the big cities...
What are you going to do about this Fido?
Yesterfay my job/work was interrupted and I couldn't reach my elderly father who has health problems. Why do I pay so much for a service that is so inconsistent? I've been with this company for 11 years now and I feel like things are not getting bet...
