General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 24017 Views
  • 0 replies
  • 8 likes

Voicemail for deaf customer

I am a deaf person on Fido plan. I'm sorry I went with Fido now because their customer service is awful.  I have tried to connect to online agent, because it's the only way Fido gives you to contact them at all, and each time I have given up after wa...

Foxhair by I'm a participant level 1
  • 544 Views
  • 1 replies
  • 0 likes

Customer service review for today's call

Just finished a quick call inquiring about roaming in Cuba, and I realized I might had missed an after call review(If there's any). So I just want to come here and say thanks to Stephen (hopefully I got his name right) for providing really helpful in...

SofieLab by I'm a participant level 1
  • 568 Views
  • 1 replies
  • 2 likes

Where can I make a complaint?

Please let me know how I can make my complaint to Fido, in which your customer service representative didn't do their committement to their customers.

LKC0211 by I'm a participant level 1
  • 454 Views
  • 1 replies
  • 0 likes