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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Disappointed, Frustrated and Gutted!!!
I have been a Fido customer for a couple of years now. Until last month I was on a BYOD plan and on boxing day 2023, I walked into a Fido store@Ajax Ontario to upgrade my device. I spent almost half a day at the store which included multiple visits o...
Cancellation account/deactivation simcard
Hi there, I moved overseas and I forgot to deactivate my fido acxouac .How can I do it? Thanks
Text Message Error 2
Hello, I can't seem to find a thread that talks about this error 2 that i'm getting when trying to send a text message.I'm getting this when I sent it to only certain recipients.This is what the error message reads:"Can't send message with Fido - err...
Resolved! Plan Price Increase
My friend and I joined Fido on December 28, 2021. At that time, promotion was offered to us at $40 per month. Since I am worried about the price increase after joining plan, we have repeatedly confirmed whether the price of the $40 plan will change b...
Sim card
I have my own phone but got a plan online to keep my same number now so they send out the SIM card in the mail or do I have to go and pick it up?
