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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24185 Views
  • 0 replies
  • 8 likes

Resolved! Phone app wonky

I received a call today that went straight to voicemail, without ringing the phone.  It was from 1-587-737-0210.  When I called that number, it was the setup system for Fido voicemail - pick a password, record your name, etc.  But I've already done t...

hamgran by I'm a participant level 2
  • 1340 Views
  • 2 replies
  • 0 likes

Fraud Order Scam

Hi,Recently i was victom of fraudulent activitu where some scammer placed iphone15 pro max from my account. Immediately i called Fido to check and cancel the order. Case number has been registered but no action taken yet. I keep getting email saying ...

kavita4sus by I'm a participant level 2
  • 614 Views
  • 1 replies
  • 0 likes

Fido MACC

Hi. I wanna know what is the Fido MACC cuz Fido is charged me for two times with 50.40 CAD Dollars in one day after 12 days after my monthly payment.what should i do? I wanna the money back to my account.#fido MACC

atagohari by I'm a participant level 1
  • 2096 Views
  • 1 replies
  • 0 likes

Resolved! Temporary suspension

Hello, if I suspend my monthly service (not financing program), can I still use the same plan with all the discounts credit applied on my account after resuming the service? And is it $7 a month for freezing or $12? Thanks

JL33 by I'm a participant level 1
  • 3262 Views
  • 3 replies
  • 1 likes