Get Started
Get the most out of your community experience
OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Activation fee not waived
I bought fido plan three months back in September. The store person dint educate me for activating the same online and she never spoke about that. She activated the sim and gave it to me saying the activation fee will be waived in three days. But it'...
Resolved! switch to subscription fee
Hello. If, for example, I don’t use Fido for several months, how can I make sure that no subscription fee is charged during this time? As far as I understand, I have a contract, and regardless of whether I use the connection or not, funds are written...
Resolved! They keep you like hostage in your plan
Wanted to speak to a person in charge they just keep you waiting on the phone until you hangup beacause either messenger chat or calling they are not able to do a thing for you I will complain to crtc
Resolved! My Account page unavailable after signing in
Hi! I deactivated my fido number a year back, and recently I signed back into my account since I need to view some history info associated with the old number. However, no matter how many times I tried, all I could see on My Account/View bill/View us...
Same phone, No network, no service found
I haven't changed my phone, but the past 4 days have been awful :Can't call/receive textCan't call/receive callscant access my data Phone is constantly in no service/No network foundIt would connect me to service every other few hours, but only for ...
