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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Resolved! How to cancel plan - New Customer

Hi, I made an online order for a phone and plan (it was $0 upfront). About 3 hours later I ended up changing my mind. IThe phone hasn't been shipped yet so I was trying to cancel before it did. I tried the live chat 3 times, called customer service t...

Bonfoooam by I'm a Participant Level 1
  • 199 Views
  • 1 replies
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Resolved! Wifi Calling Issues in registeration

Hello,I just recently switched to Fido and I went with their most basic text and talk plan. I was trying to register for Wifi calling and it gives me this error message  "Looks like your device isn't eligible for Wifi Calling". Just an FYI, I was try...

fahadwahid96 by I'm a Participant Level 2
  • 518 Views
  • 4 replies
  • 1 likes

misleading from beginning to the recent bonus offering

I have to make a complaint about the MISLEADING "exclusive offers" to me as a new customer. My first bill occurred $70 data fee for a ver limited texts sent out in the U.S.. When I called to solve the problem and was told they can take half charge of...

LucyZP by I'm a Participant Level 1
  • 152 Views
  • 1 replies
  • 0 likes