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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23679 Views
  • 0 replies
  • 8 likes

Resolved! Minus on Account Balance

Hello,   On December's account balance, there's a minus sign infront of the amount of my bill (-$51.18) and I paid $51.18 for December's bill so that it's becoming -$102.36 now. I'm confused what that means. I didn't pay late before and I'm curious w...

sba1 by I'm a participant level 3
  • 9817 Views
  • 9 replies
  • 0 likes

Cancelling and deactivating account

Hello,  Due to the COVID-19 situation, I have left Canada for the time being. I was wondering how much it would cost to cancel my plan and account? 

dms7 by I'm a participant level 2
  • 8323 Views
  • 9 replies
  • 1 likes