OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2022 winners (part 2), click here. For a list of 2022 winners...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! How to cancel plan - New Customer
Hi, I made an online order for a phone and plan (it was $0 upfront). About 3 hours later I ended up changing my mind. IThe phone hasn't been shipped yet so I was trying to cancel before it did. I tried the live chat 3 times, called customer service t...
Resolved! July 8 th problem
I should get some kind ofmoney back for not having service for 2 days
Resolved! Wifi Calling Issues in registeration
Hello,I just recently switched to Fido and I went with their most basic text and talk plan. I was trying to register for Wifi calling and it gives me this error message "Looks like your device isn't eligible for Wifi Calling". Just an FYI, I was try...
misleading from beginning to the recent bonus offering
I have to make a complaint about the MISLEADING "exclusive offers" to me as a new customer. My first bill occurred $70 data fee for a ver limited texts sent out in the U.S.. When I called to solve the problem and was told they can take half charge of...
Billing address was changed after service interruptions last Friday Jul 8th
I checked my account online. I selected Account Profile and select my mobile account tab. However, I saw my billing address is now default to '107 12th Ave W, Vancouver BC V5Y1T6'. (I am in Toronto) Is this another system glitch affected by last...
