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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Did not receive credit
I upgraded my phone and was told that I was going to get a credit of $142 but I did not get that credit
Issue with Incorrect Billing and International Call Charges
Dear Fido Support Team, I hope this email finds you well. I am writing to bring to your attention a discrepancy in my recent bill, and I would appreciate your prompt assistance in resolving this matter. I recently received a bill for $48, and I have ...
Resolved! Phone upgrade scam?
Was sent a message on my phone saying that I am eligible for a phone upgrade. A person called Carole from the Kiosk at the Cornwall mall (Regina, Saskatchewan). How do I know if this is real or fake? They know my name (have not given it to them) and ...
Reporting spam texts to Fido
When trying to forward scam texts to fido I get 'failed to send' frequently. I've read that 7726 (fido scam reporting) cannot receive an MMS, but only SMS. My phone seems determined to convert the scam texts to MMS. I recently tried copying the scam...
Telemarketer calls
I switched to Fido a couple months ago and I get a ton of telemarketing calls, at least 10 per day! I've had this number for more than 8 years and I never had this problem until I stwiched yo Fido. My phone has been on the DNCL for years. Is Fido sel...
