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Our place for general support posts about Fido.
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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23575 Views
  • 0 replies
  • 8 likes

Poor services recommend leaving

I have been trying to adjust my plans for days.  The fact a cell phone company whose one and only job is to provide telephone service and can't take calls, says a lot.  If you knew you would experience high call volumes put your money where your mout...

Unable to reach customer service

Why can't I get a hold of someone over the phone? It just automatically hangs up. I would like to change my fido pulse plan from 2 GB to 10 GB before the promotion ends. It isn't fair that I get to miss the promotion over Fido's issues with their cus...

suzanna123 by I'm a participant level 1
  • 1061 Views
  • 1 replies
  • 0 likes

Change service provider.

If I change service provider now that just change plan online for $60.00/10GB and just 5GB show on usage. Any charge?

KamLam by I'm a participant level 3
  • 1096 Views
  • 1 replies
  • 0 likes

Please help, i want to change my plan, please!!!!

Can anyone call, text or pm me? I would like to make some changes to my plan. Have called 87 times with busy signal, got threw 3 times and disconnected and went in person to the local Fido with the manager and store systems are down. Thanks in advanc...

8596 by I'm a participant level 2
  • 884 Views
  • 1 replies
  • 0 likes