Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Cancellation
Hello. I wanna cancel my account. I left Canada on January first and I have not used Fido since then. How Can I cancel it?
Resolved! Are all 3 LTE bands used concurrently? or depending on the tower?
From what I see online, Fido uses LTE bands 4, 7 and 17. I'm wondering are all 3 bands used concurrently across the network? Or is it dependent on the tower? i.e. one tower spits out band 4, and another band 7. I have a phone that has bands 4 and...
I'm out of country trying to reach support No response on FB messenger, twitter live chat or the abr
I'm out of country trying to reach support No response on FB messenger, twitter live chat or the abroad collect number. Any suggestions?
Is Fido customer phone support is available?
I'm trying Fido customer support for the past two days and getting the below message "Due to the circustances beyound our control, unable take your call" Still Fido phone customer support is available to talk with someone to cancel my account? Is any...
10 GIGS for $60.00 promo
So I'm trying to cash in on this great promo, but cannot get through to anyone on live chat, or the telephone lines & I can't seem to get to select the plan from off my account. Last day for promo ....I have tried for 2 full days... I sure hope Fido ...
