General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 24182 Views
  • 0 replies
  • 8 likes

Fido robbed me $55

I have 2 Fido lines. Went on a trip to the US, then UK. 1 Line was with full roaming. The other line was roaming off, data off. Fido charged me roaming fees on both lines, $55 each. Showing erroneous numbers on data usage on the second line - 36Kb a ...

seva_lapsha by I'm a participant level 2
  • 2173 Views
  • 2 replies
  • 0 likes

Resolved! Fido roaming

Hi just want to clarify the charges on the roaming is that $12 per day will be included on my monthly of $113?

Markduke24 by I'm a participant level 1
  • 1993 Views
  • 1 replies
  • 0 likes

Resolved! Data Bytes usage in the My Account app

Hey Fido, I used my data bytes and check my data used. Why is my data consumed while using my data bytes that it said it was free for an hour. I check my data before using the data bytes and it said 965 remaining then after using the data bytes my us...

Fherly by I'm a participant level 1
  • 2654 Views
  • 1 replies
  • 0 likes

Resolved! BY THE MINUTE plan gone?

Hi, I can no longer find reference to the by the minuite plan on the website, what's the deal? Thanks

bn880 by I'm a participant level 2
  • 37348 Views
  • 47 replies
  • 0 likes

Resolved! Prepaid call history

I want to see my call transaction history for the whole month.the last 60 is not going back very far as i make several calls and messages in one day. I would prefer to view the last 60 days of history as opposed to the past 60 individual transactions...

hughwag by I'm a participant level 2
  • 5381 Views
  • 5 replies
  • 0 likes