Charged 5 roam like homes, but only used 2.

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I'm a Participant Level 2 Steve123456
I'm a Participant Level 2

Charged 5 roam like homes, but only used 2.

Hi I was charged roam like home 5 times but only used it twice. In fact I’ve been charged a roam like home where I never even got close to leaving Canada.

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Re: Charged 5 roam like homes, but only used 2.

Hey there @Steve123456

 

Welcome to the community Smiley

 

Fido Roam bills you based on the number of days used, and not based on your total usage. You can find more info here.

 

That being said, we'll need to have a closer look at your invoice before we provide any information. To get started you can send us a PM/DM on Facebook or Twitter here. Alternatively, we can also send you a PM on this platform if you prefer.

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Re: Charged 5 roam like homes, but only used 2.

Hey there @Steve123456

 

Welcome to the community Smiley

 

Fido Roam bills you based on the number of days used, and not based on your total usage. You can find more info here.

 

That being said, we'll need to have a closer look at your invoice before we provide any information. To get started you can send us a PM/DM on Facebook or Twitter here. Alternatively, we can also send you a PM on this platform if you prefer.



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