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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24110 Views
  • 0 replies
  • 8 likes

Voicemail Call Failed

Hi, I have an iPhone 7 and can't set up visual voice mail. I'm getting "Voicemail Call Failed" message when pressing "Call Voicemail" button on a "Voicemail" tab or when I long press "1" on a normal phone "Keypad" tab.   I verified I have Visual Voic...

Martel by I'm a participant level 1
  • 4671 Views
  • 3 replies
  • 0 likes

Deactivating Account in other country

Hello, I bought a FIDO postpaid Sim in April 2018, and I came back to my home country due to some personal issues. I did not deactivate my Fido account. All my bills have been paid. Please make arrangements for the deactivation of the account now as ...

Shivkumar by I'm a participant level 2
  • 1639 Views
  • 2 replies
  • 0 likes

Resolved! Dir Assist

Hi I got charged for 12.75 for Dir Assist. I dont call except my friends. What,is this? how can I stop it?

Sethtayfun by I'm a participant level 1
  • 7045 Views
  • 1 replies
  • 0 likes