OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Fido XTRA's HelloFresh Contest (August 31 - September 6,...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Bills for income tax purposes
I need all my receipts for 2015 for income tax purposes. Last year I received them all on one sheet of paper. Can you please email me all my receipts from January to December of 2015? Thank you. ***Edited to add labels***
Resolved! wifi calling and data usage when outside Fido cell service range
Hi, I understand that wifi calling and texting impacts my minutes and texing in my plan. But I don't understand if my home wifi use affects data usage. Since I turned the wifi calling on my iPhone, now when I'm outside of the range of the Fido ce...
Resolved! Wifi and voice calling?
I just made a voice call to the US from my home and the phone indicated during the call that I was on wifi not LTE. Will I be charged?
Resolved! Leaving abroad for a year - suspend account and reactivate upon return?
Please advise the procedure to suspend my account for one year I am abroad and not using it. regards
with Fido fulse BYOP plan can i use call in another province without extra fee?
Hi. now i live in Calgary and im going to around B.C to travel i wanna make sure with my plan i can use in B.C call or text withour extra fee as usual im using "Fido fulse BYOP plan 40$" Thank you ***Edited to add labels***
