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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
payment not applied to the account
I changed my number and the payment that I made in january is missing. Fido cannot find it so I was double charged. I paid that amount of money but as of 6 of June I will not be using Fido anymore.
Resolved! Data Overage Rate
I use extra 2g and I want to know how much I will be charged
Resolved! Pay as you Go plan?
I have the 100 MB Data Add-on for $10.00 per month on pay as you go, will I be notified if it runs out and be offered the option to buy a data pass so I don't the overage of 15 cents per mb ?
Resolved! New Sim
Hi there! I have been with fido turning 2 years now. I recently requested for iphone 7 (upgraded phone), when I received the phone I also recieved a new sim card along in the box. I was wondering how to activate it and how to deactivate my old sim. T...
Paid more than my balance
I opened my new account and the payment less than I paid. How do I solve this before the next due date? Which means my billing history is incorrect from the start? Do I go back to the service centre where I got the plan? What do I have to have to p...
