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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23579 Views
  • 0 replies
  • 8 likes

Account issues with prepaid

Hi, Ive prepaid for my account by the year: 365 days for $100.  But my account says it's by by the month and now it says i have no balance and over due.  please help!

jungkook by I'm a participant level 1
  • 1247 Views
  • 1 replies
  • 0 likes

New customer with 56$ plan 8gig + 2Gig bonus

I just joined Fido and ordered the BYOD 56$ 8 gig +2 gig bonus plan. When I go into my profile I see the 8gigs but no where do I see the extra 2 marked anywhere.  Where should I be looking for it?   Also on a kinda of bad note, Fido ported my number ...

spkv2 by I'm a participant level 2
  • 1752 Views
  • 3 replies
  • 0 likes