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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24464 Views
  • 0 replies
  • 8 likes

Resolved! Question about LTE calling and Data roaming

I was originally on a Sim Card without LTE and on prepaid but it was starting to bug me to not be able to get messages or call people when I am on the metro so I finally decided to get a LTE Sim Card and switched my account to it and I can't get into...

ZeroUrashima by I'm a contributor level 1
  • 4888 Views
  • 6 replies
  • 0 likes

Resolved! What Happens When Contract Ends?

Hello!   My contract is up in June, and I am confused about what happens when the contract ends.   Does it just roll over into a month to month plan at the same price?   If I want to upgrade my phone and sign a new contract, can I retain my old price...

Vanpinxa by I'm a participant level 1
  • 15997 Views
  • 2 replies
  • 0 likes

Resolved! Wireless Home phone

1.  How do I get rid of the humming sound? 2. How do I activate and de activate call forwarding (*72 &*73 don't work)?     ***Edited to add labels***

Got My Phone, What Next?

I'm on prepaid and just received my phone. If I try to access My Account on my computer it says that I can access it once I receive my phone. So how do I access My Account with my phone to provision myself? Thx.     ***Edited to add labels***

Isildur1 by I'm a contributor level 1
  • 4431 Views
  • 6 replies
  • 0 likes