General Support
Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...


Resolved! Agent submitted the ticket with improper details

Hello    I have requested for Release letter on 25th may.  I was verified and agent took the details then submitted the ticket and asked me to wait 24-48 hours.  I tried to contact the chat support today to get to know the status of the release lette...

Resolved! IRM no numbers show?

Hi I'm looking to find the phone numbers of the incoming calls that are outside of local calling area? On my bill those are the only ones not shown and I need one of the numbers that had called. 

PaulMAdams by I'm a Participant Level 3
  • 1 replies

Resolved! Viewing text messages

How can I view what's written in the text messages sent and received during my last months billing period???

PaulMAdams by I'm a Participant Level 3
  • 1 replies