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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24091 Views
  • 0 replies
  • 8 likes

Dont move to Fido.... I regret

Account Number : 888888888I moved to fido from bell as the win back team gave great offer with phone. But now I am facing issue with porting the number I have called more than 12 times to fido and waited for hours to talk to a person with no result. ...

anjuabraham by I'm a participant level 2
  • 1020 Views
  • 2 replies
  • 0 likes

FIDO has been deceiving me since November 2023.

FIDO has been deceiving me since November 2023.Does not transfer the money I paid $56.87 from the old account to the new account that they opened.In this case, a penalty is charged for non-payment.Every time the agents claim that they are working on ...

kirkland77 by I'm a participant level 3
  • 878 Views
  • 2 replies
  • 0 likes

Long Distance Charge Scam

I'm a single mother facing financial distress due to an unexpected $250 charge for a long-distance call on my recent invoice. Typically, I use free services like WhatsApp or FaceTime for long-distance calls.On February 8th, amidst a personal crisis, ...

Toronto78 by I'm a participant level 1
  • 597 Views
  • 1 replies
  • 0 likes

40% price increase on latest Fido Bill

Hi there, my account number is *********Recently, I have just discovered the bill of my phone went up $16.95 (40% increase) from $41.81 to $58.76I have a very limited budget, I need to pay rent, groceries and other expenses. I simply cannot afford th...

FidoUser0912 by I'm a contributor level 1
  • 4899 Views
  • 3 replies
  • 1 likes