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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Can't afford a cheap service!

Last month I spent 10 days in the US, where Fido's roaming service proved practically useless everywhere I visited in Washington, Oregon and California, rural and urban areas alike. The call service was totally down (couldn't even call 911!), and the...

SamApres by I'm a Participant Level 1
  • 120 Views
  • 1 replies
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Roaming charges applied even when no calls/text/data used.

Hey Fido,I had to travel outside of Canada and I made sure to disable data and made no phone calls or sent texts. However, I've received a huge bill with $115 added as One time charges. Can you please get this resolved? Like I mentioned, I have not u...

dbangre by I'm a Contributor Level 1
  • 150 Views
  • 2 replies
  • 0 likes

Resolved! Fido 5G

Does Fido have any 5G service?

LexusBC by I'm a Participant Level 3
  • 6930 Views
  • 9 replies
  • 0 likes

Resolved! Does receiving or sending a text message activate Fido Roam?

Does receiving (or sending) a txt message activate a daily Fido Roam fee?   On my bill, for three days while I was away I see no data usage or phone calls yet I was charged a daily Fido Roam fee for those. I'm thinking it may be because of txt messag...

Dom3 by I'm a Participant Level 1
  • 8177 Views
  • 5 replies
  • 0 likes