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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Fido Customer Support is disappointing
If you ever need customer service... I feel bad for you. They not only couldn't resolve a simple issue (been over 2 months already), but they also fail to be fully transparent. Issue with an XTRA contest from November 2021. They claim they will get...
Downgrade to $39 20GB plan
Existing customer since 2009 want to downgrade plan to 20GB for $39.00 from 30GB for $48.00 no plan downgrade for my existing line called in *611 and no option to take advantage of $39.00 plan customer service said i can add-a-line with the $39.00 pl...
get your gigs
I got a text supposedly from fido. 5GB free data for 18 months. the url is fido.ly/FreeGigs That url takes me to a log in page. No way I'm going to log in through that. On the computer I don't see anything about this offer on my account. Looks like a...
Resolved! Outgoing call I never made
I received my fido bill today with a long distance charge out going call for 68 minutes to Marlboro Maryland on my daughter's phone and a overage bill of 37.40. We do not know anyone in Maryland, and my teenage daughter rarely uses the phone - only ...
Resolved! Please explain the actual monthly Fido bill
Please explain why the actual monthly Fido bill is $118.35 not the $122.83 as presented when your comparing my Bill to a future Bill if I change plans.
