OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here. Fido XTRA’s Decathlon Contest (January 5 - 18, 2023) Click here First...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Can't afford a cheap service!
Last month I spent 10 days in the US, where Fido's roaming service proved practically useless everywhere I visited in Washington, Oregon and California, rural and urban areas alike. The call service was totally down (couldn't even call 911!), and the...
Roaming charges applied even when no calls/text/data used.
Hey Fido,I had to travel outside of Canada and I made sure to disable data and made no phone calls or sent texts. However, I've received a huge bill with $115 added as One time charges. Can you please get this resolved? Like I mentioned, I have not u...
"Awesome Back to School Deals Promo" clarification
Hi!I received this offer via email. My current plan is 9gb for $50. This deal is only for 12 months. What happens when the 12 months is up? Will the plan go back to 9gb?
Resolved! Fido 5G
Does Fido have any 5G service?
Resolved! Does receiving or sending a text message activate Fido Roam?
Does receiving (or sending) a txt message activate a daily Fido Roam fee? On my bill, for three days while I was away I see no data usage or phone calls yet I was charged a daily Fido Roam fee for those. I'm thinking it may be because of txt messag...
