General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 24049 Views
  • 0 replies
  • 8 likes

Call Control

Hi All, I was introduced to this great new free service from Telus called Call Control. Basically what it does is help block the robo-dialers that call with some message about reporting in to the Tax Agency of your country, reporting to the court sys...

rustynailer by I'm a participant level 1
  • 39809 Views
  • 30 replies
  • 22 likes

Resolved! Fido is not loyal to customers.

Fido does not care about their current customers. I have been with Fido for 20+ years and I pay twice as much as a new user. They have more data. No need to stay loyal to such a company. There are other options. I can take my business elsewhere...

Kiru by I'm a participant level 3
  • 1837 Views
  • 5 replies
  • 2 likes

Reconsider

Good evening Fido teamUnfortunately I am facing a serious trouble right now due to forget the minimum payment in the year of 2019.Due to this my rating is R9 everywhere,whichever is very bad in all aspects when I go for any credit card or line of cre...

Resolved! No low plans offered to existing customers

Why can’t Fido offer low cost plans for existing customers however a new customer can get a low cost plan.i have been a customer with Fido for many many years and now they are not willing to offer me any plan lower than $60 a month without data?yet o...

lilsue by I'm back
  • 12654 Views
  • 19 replies
  • 12 likes