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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24281 Views
  • 0 replies
  • 8 likes

Resolved! Increased monthly fee

I am a student. I bought Fido Plan when I first arrived in Canada. Literally just after I landed in the Pearson Airport. They said the plan was post paid, I don't need to pay now and it was only 35$.  Then after taxes, I was paying 39$. Few months ba...

thapasupriya by I'm a participant level 1
  • 1953 Views
  • 3 replies
  • 1 likes

Resolved! Unable to receive SMS in India

Hi,I am unable to get network recently in India and unable to receive SMS. Please suggest.  I already tried taking out sim and placing it back but no use.  It was working earlier but it's not working recently. I updated my plan recently from India. D...

Tuljaps by I'm a participant level 1
  • 1394 Views
  • 1 replies
  • 0 likes

Resolved! refill with voucher

Hi there,Would two $50 prepaid vouchers added at the same time have 365 days validity? (Same as the $100 voucher)  The grocery store would only sell up to $50 cards... Thank you.Sebastien

ChoKen by I'm a participant level 1
  • 1272 Views
  • 1 replies
  • 0 likes

What is Fido/Rogers doing to combat spam calls and SMS?

We've all rolled our eyes at the "DO NOT CALL REGISTRY" and the laughably named "STIR/SHAKEN FRAMEWORK" – they're about as helpful as using dial-up for 4K streaming. But seriously, the flood of spam texts is getting out of hand. Blocking numbers is a...

Confusedhere by I'm a contributor level 3
  • 1716 Views
  • 3 replies
  • 1 likes