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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Impossible to contact fraud department
Hello, I opened a Fido account online with two lines and purchased two new phones for those lines in the morning on Tuesday, November 16. I received an email Wednesday late afternoon saying that they were getting the order ready (for one of the phone...
Refund Probelm
I suspended my Fido service since Dec, and I paid for that whole month as well. Fido sent me the bill to show they will refund me the payment of around 43.36 dollars after Jan. But it's been 2 months now that I haven't received anything yet, will th...
FIDOROGERS calls from 1-833-447-6665
I have been checking the Internet on this subject. Is that phone number the Fido winback team therefore legit or scam?
Fido cancelled my current sim before my new phone sim arrived...
How stupid do you have to be... and their eSim system online system requires a texted code... I swear this is by far the most forehead operation.
Resolved! formal complaint
Does anyone know how to file a formal complaint or escalate an issue?I have wasted many hours with customer service along with being forwarded to a manager over the phone and my issue has not been resolved. I have only been given the run around, lied...
