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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! received texts not displaying contact name
hi everyone! i have a nokia c6 and since oct 6th the texts that i have been receiving don't show me the contact name but instead just their phone numbers. this makes it difficult for me as i haven't memorized my whole contact list. i have been wi...
Data Issues and Retention Offers
I have been a customer of Fidos for a long time and it still amazes me how poor the service is. Over a week ago, there was a huge issue with my data consumption and tracking. I am WFH and there were no changes to my phone at all, I got a notice that...
Resolved! Rogers Connected For Success
Anyone know if Fido will match the new cell program offered by Roger's to low income Canadians? Connected For Success - $25.00 per month with 3GB of data. If not I will be switching as I have already been approved for the Roger's program.
SMS Security
More of a rant than a question. How can fido possibly justify in this day and age of account takeovers, Sim swapping and all the other nefarious things that cyber attackers are up to, sending an SMS message with an exclusive deal that is linked throu...
How can I keep my current plan while upgrading my device
I'm a longtime user with fido for over 8 years, and I nearly upgraded my phones with Fido financing program every 2 years. It was just last year when I upgraded my last phone from fido. This time when I was about to do so, Fido only offered me the op...
