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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Credit department/contact
Hello,I am having issue contacting Fido as my phone has been suspended.I ve been excessively overcharged and I would like this issue to be dealt with as soon as possible. Can you send me the email address of the credit department/manager? As it is ...
Resolved! Prepaid Sim Card Activation
I bought fido prepaid sim card yesterday at The Mobile Shop and paid $10+tax. They said that they do not activate the sim card at store I need to call fido to activate. I called fido and they said they cannot activate the sim over the call go to the ...
Resolved! Its been two years since 5G came out. When will Fido start offering it?
As in the title, 5G started rolling out in January 2020 for Rogers. Its almost 2022, when is Fido going to offer the service?
Resolved! Report to 7726 failed
My wife got a Phishing sms message about an overcharge refund with a link to click. She is smart, and didn't click on the message. She texted me a screenshot because her phone is on my account. I forwarded the screenshot to 7726. After a while it kic...
