change of delivery address

[Berry2]

I am waiting for more than 3 hours, with multiple disconnectings on someone who can change the address on the Fedex waybill. This is so ridiculous. Fido write down someones telephone number and have decency to call that person back!

[FidoValerie]

Hey @Berry2 !

Welcome to the Community.  

Sorry to hear about the delay, that's certainly not what we want for our customers.

If you still need assistance, please contact us via one of the methods listed here. We have multiple channels for customer service, so you don't need to wait on hold.