Voicemail about my phone number getting cancelled

[Lichieh]

Hi there,

I received the voice mail that my phone number will be canceled because of the use of exception.

Please help to confirm why is happened, thank you so much.

[Cawtau]

Hello Lichieh,

  Welcome to the community!

  Firstly, you should note these forums are community-driven and not intended as a venue for customer services. We do not have access to customers' accounts nor would we be able verify the contents of your voicemail.

  That said, is it possible it was a SCAM call that left the message? What number left the message? Is it an official Fido phone number?

  If you would like to verify whether there are any issues on your account, you would need to contact customer service. In addition, they can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.

Hope this helps 😀

Cheers