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May 2016
Hi,
I am looking to email Fido Support, but have not found the email address on their website. Anyone know the
Fido support email address?
Thanks.
***Edited to add labels***
Solved! Go to Solution.
May 2016
Hi @johnv69
We do not offer email servicing but you can contact us through Private Message on Facebook or Twitter
If you think another member of the Community can help, don't hesitate to post your question on the forum as well!
Cheers
May 2016
November 2017
November 2017
Hey @poutine666, thanks for posting
Can you please confirm where exactly you see that on Fido.ca?
Let us know and we'll look into it asap!
November 2017
November 2017
November 2017
Ok. But for the record, I think Fido should offer email support. It may not be the trendiest text-based communication method right now, but it's hard to beat for simplicity and having automatic record-keeping.
November 2017
Thanks for the suggestion @poutine666 We'll for sure pass that along!
December 2017
I do not have teitter or facebook. Cannot get a hold by phone so how do i email and contact you???
December 2017
I'm on my vacation and I'm trying to reach fido for about a week now. Calls to customer service get connected, many calls had a few mins or less than 10 mins wait time, then it wont connect to a real person. It goes on for 30-40mins.
No response to my query on FB messenger yet.
I think email support SHOULD be added.