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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Blank voicemails
I get a random notification of getting a voicemail (upto 5 times a day) and when i check the voicemail and listen to the new messages its literally just a recording of silence. Nothing is being said. No background noises. When i check my call logs to...
Cancel mobile plan while overseas
I have moved from Canada to Australia and I am unable to cancel my account and keep getting charged $60/mo. The live chat does not work and repeatly says that it cannot connect me to a specialist (no matter what combination of options I pick). When I...
Likely Fraud Call
Hi, is there a way to block all caller IDs that show "Likely Fraud" or "Likely Spam "? Every day, I received an average of 20 calls with different numbers. Please help. Thank you
Resolved! Returned Payment - disagree
Hello, I recently received a returned payment charge on my bill. There were 5 attempts by Fido to charge my credit card via pre-authorized payment, yet not once did my e-mail (tied to the account) receive a notification. I did pay the amount in...
