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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
When is Fido Open for Calls or Live Chat?
Fido Website (Account customer service - Contact us | Fido) states the phone lines and the Live Chat is open from 9am-5pm on Weekends. It is now Sunday at 10am and neither the phone line or the Chat line is open. I'm startng to see a pattern here. ...
Monthly Fees- Service Restoral (Temporary Suspension)
I suspended my Fido mobile bill for 2 months before leave Canada for 2 months.After 2 months, there is a 'Monthly Fees- Service Restoral' record on my first bill. How do you calculate this fee? According to my calculations, 1.45$ is charched per work...
I accidentally ordered a phone upgrade.
I accidentally ordered a phone upgrade.I just placed an order to upgrade to the iPhone 15 Pro Max 256GB. Could you please cancel it for me?I would really appreciate your help.
Fake Fido promotion offered by call
Hi,we received a call 3 days before claiming to be from Fido marketing team offering Us some good promotional plans to get us back to Fido. They had all our account details including the credit card's last 4 digits we used last time and the last 3 di...
Resolved! Boxing week Samsung S24 FE
Hi I'm using non fido device and currently on exclusive 130GB $60 plan. I want to purchase fido device, samsung s24 se with boxing week deal and still keep my current 130 GB $60 plan. But my 130 GB $60 plan will end in a year, so I need to change pl...
